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Privacy Policy

Expression Language Services – ELS

EXPRESSION LANGUAGE SERVICES – ELS is the trading name of ARLETE MORAES. We are committed to maintaining the trust and confidence of visitors to our website, as well as our clients, colleagues and suppliers. This Privacy Notice outlines when, what and why we collect personal data, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.


Like most websites, this website also uses cookies to collect data. Cookies are small data files which are placed on your computer (PCs, smart phones or tablets) as you browse. They are used to remember when your computer or device accesses this website, they help it operate effectively and improve your user experience. The data collected includes pages viewed and your journey around the website. These cookies are not used to collect or record data on your name, address or other contact details. You can disable the use of cookies by changes your browser settings to reject cookies.

Social media features

This website also includes social media features such as share or like buttons. These features are provided by third-party social media platforms themselves. If and when data is collected in this way, its processing is governed by the privacy policy of the respective social media platform.

Why we process your personal data?

We collect, store and use your personal data to provide our services. Specifically, your data may be used for the following purposes:

  • To issue a quote;
  • To provide translation and/or interpreting and/or other linguistic services that you request;
  • To maintain internal records;
  • To contact you in response to a specific enquiry;
  • To issue invoices; and
  • To comply with legal requirements.

Personal data collected may include:

  • Your name, postal address, and job title;
  • Your contact details, such as email address and telephone number; and
  • Any other data revealed by you in the documents you provide.

Who else receives your personal data?

If we send a text for translation, revision or editing to a subcontractor, they will have to sign a non-disclosure agreement with Expression Language Services - ELS and be GDPR compliant. For administrative purposes, other parties may have access to your personal data, including our website and email hosting services. All these parties are GDPR-compliant.

Your data access rights

You are entitled to view, amend, or delete the personal data that we hold. Please email your request directly to us, and we will act upon this as soon as possible.

Your right to complain

Should you have any concerns about how we process your personal data, please contact get in touch with us.